Privacy Policy

Magnum Dental Clinic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us at our clinics across Dubai. Please read this policy carefully.

We may collect the following types of information:

Personal identification information — Name, date of birth, contact details (email, phone, address), nationality, and identification documents when you register or book appointments.

Health and clinical information — Medical and dental history, treatment records, diagnostic images, and notes from consultations and procedures. This information is necessary to provide you with safe, appropriate care.

Technical and usage data — When you use our website, we may collect IP address, browser type, device information, and pages visited. We may use cookies and similar technologies as described below.

We use your information to: - Provide dental and healthcare services and manage your care - Schedule, confirm, and remind you about appointments - Process payments and communicate about your account - Respond to inquiries and provide customer support - Improve our website, services, and patient experience - Comply with legal and regulatory obligations - Send relevant health information and offers (with your consent where required)

We process your data where: - It is necessary to perform our contract with you (e.g., providing treatment) - We have a legal obligation (e.g., retaining clinical records) - We have your consent (e.g., marketing communications) - It is in our legitimate interests (e.g., improving services, security), where those interests are not overridden by your rights

We may share your information with: - Healthcare professionals and staff involved in your care - Laboratories, specialists, or other providers when needed for your treatment - Payment processors and insurers to facilitate billing and claims - Regulators or authorities when required by law - Service providers who assist our operations (under strict confidentiality)

We do not sell your personal or health information.

We retain your information for as long as needed to provide services, comply with legal obligations (including clinical record retention requirements), resolve disputes, and enforce our agreements. Clinical records are typically retained in accordance with applicable healthcare regulations.

Depending on your location, you may have the right to: - Access and receive a copy of your personal and health data - Request correction of inaccurate or incomplete data - Request deletion of your data where legally permitted - Object to or restrict certain processing - Withdraw consent where processing is based on consent - Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve usability. You can adjust your browser settings to refuse or limit cookies. Some features may not work fully if cookies are disabled.

We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, loss, or alteration. Despite our efforts, no method of transmission or storage is completely secure.

Our services are not directed to individuals under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Magnum Dental Clinic Email: info@dubaidentalclinic.ae Phone: +971-54-336-3340 Address: Multiple locations across Dubai

Last updated: January 2025